Sales Representative
MISSION:
Provide customers with experiences that inspire character, civility, and community.
VISION:
Our next generation of leaders is grounded in character.
ORGANIZATIONAL CORE VALUES:
Youth Frontiers staff aspire daily to demonstrate a strong understanding and use of YF’s core values.
- QUALITY– To passionately be the best at, and continuously improve all that we do.
- CARING – To create communities where everyone is respected.
- GROWTH – To continue to reach more schools by expanding and innovating our programs, and challenging our people to grow personally to be the best they can be.
The Sales (SR) Representative is responsible for making the annual sales goal for retreats and Character Academy Conference programming, managing a portfolio of current and prospective clients.
While this is a sales position, our philosophy is to build relationships with schools and community partners to support their important work with young people.
Successful candidates will be self-motivated, able to build and maintain strong relationships over the phone and in person, be a good listener and problem solver, be able to say “no” to a sale if it doesn’t fit our guidelines or inhibits retreat quality and have an ability to “tell our story” to customers in a way that will convey the power of our programs.
MINIMUM QUALIFICATIONS:
- BA degree, 2+ year’s experience in sales preferred.
- Experience with CRM databases, including SalesForce and FileMaker Pro.
- Strong interpersonal skills, particularly the ability to work with a diverse group of individuals.
- Mac Experience with basic software (Word, Excel and PowerPoint) required.
- Strong verbal and written communications skills, organizational skills, ability to meet deadlines and work as part of a team.
- Experience in education or social services is a plus.
KEY DUTIES & RESPONSIBILITIES:
Lead Generation
Establish and maintain new and established client relationships. Build those relationships to drive program sales.
Follow up on referrals and new leads.
Assist with sales, marketing, and other lead generation efforts.
Attend trade shows.
Support and attend events to generate new relationships (fundraising, marketing)
Sales
Sell YF Programs within the assigned portfolio.
Initiate and work from a sales plan, updated twice yearly.
Meet sales goals and objectives developed in collaboration with the Sales Manager and Executive Team.
Follow up on cold and warm phone calls from the sales pipeline.
Host visitors on retreats.
Present programs to schools.
Close new and rebook retreat sales.
Attend and participate in sales meetings and training as planned for the department.
Work with Donor Relations staff to support synergistic growth where applicable.
Travel as needed for relationship building and sales.
Client Retention
Support client retention as needed through phone calls and relationship maintenance.
Marketing and Communication
Assist in the execution of marketing plans of Youth Frontiers as required.
Administrative Duties
Update and maintain contact and conversation information in Youth Frontiers database.
Maintain active and updated pipeline through database.
Support Strategic Planning
Execute bi-annual individual strategy and team strategy.
Work with SR Manager and Marketing Director to execute the bi-annual individual strategy.
Annual forecasting.
Annual sales analyses to determine best practices and drive future strategy.
Youth Frontiers seeks to hire from a diverse pool of applicants and encourages people from all backgrounds to apply. Youth Frontiers will not discriminate against any employee or applicant for employment because of race, color, creed, religion, ancestry, national origin, sex, sexual orientation, disability, age, marital or familial status, public assistance status or any other legally protected status.