Sales Representative

SUMMARY: The Sales Representative is responsible for building and managing a portfolio of current and prospective clients to form and deepen relationships, close sales and ultimately further the mission of Youth Frontiers.

POSITION CLASSIFICATION: 

• FLSA Exemption Status: Exempt
• Work Schedule: 12-month, Full-Time, M-F
• Location: In-Office (Edina)
• Basis of Pay: Salary
• Salary Range: $50,000-$60,000/year
• Department: Sales

KEY ACCOUNTABILITIES & DUTIES: 

Sales Lead Generation

• Focus personal outreach and opportunity development toward a portfolio of core client prospects.
• Execute daily on best practice playbooks and portfolio plans to achieve conversion results.
• Generate sales outreach and follow up on referrals and inbound sales leads.
• Travel as needed to attend industry events and follow-up on leads generated, support and attend YF-hosted events to build new relationships and cultivate sales leads, and host visitors at YF programs to cultivate interest.
• Collaborate with marketing on client communications planning and development. Provide ideas, feedback, and tactical support as requested. Follow up with marketing qualified leads.
• Achieve and exceed monthly qualified opportunity stage goals.
• Close new sales to meet individual goals developed in collaboration with Sales Team.

Sales Retention

• Maximize client retention by maintaining relationships through meetings, phone calls, emails and other tactics established in sales playbooks and portfolio plans.
• Connect with clients in portfolio after every program to discuss client experience and gather feedback. Record findings in Salesforce and elevate intel to appropriate parties.
• Execute a reimagined sales rebook process created by the Sales Development Manager and other leaders to better serve clients and increase likelihood of repeat business and new sales to existing clients.
• Close rebook sales and new sales to existing clients.

Client Database Population and Reporting

• Utilize client relationship management database correctly and consistently to ensure the platform remains as accurate and actionable as possible.
• Track personal progress towards weekly, monthly, and quarterly goals including call and email cadence, connect rates, meetings booked, pipeline generation and best practice lead conversion rates.
• Review personal daily activity and productivity metrics.
• Generate lead and opportunity conversion reports.
• Contribute to weekly sales reporting and other sales reports as requested.
• Assist with annual data clean up projects as requested.

All positions at Youth Frontiers may perform other duties as assigned.

MINIMUM QUALIFICATIONS: 

• BA degree or equivalent work experience.
• Mac experience with basic software (Word, Excel and Keynote) and Google Workspace.
• Strong interpersonal skills, particularly the ability to build relationships and work with a diverse group of individuals.
• Strong verbal and written communications skills, organizational skills, ability to meet deadlines and work as part of a team.
• 1-2 years’ experience in sales OR 3+ years’ experience in education/social services.

PREFERRED QUALIFICATIONS: 

• 2+ year’s experience in education or non-profit sales.
• Experience with CRM databases, preferably Salesforce and FileMaker Pro.

Youth Frontiers seeks to hire from a diverse pool of applicants and encourages people from all backgrounds to apply. Youth Frontiers will not discriminate against any employee or applicant for employment because of race, color, creed, religion, ancestry, national origin, sex, sexual orientation, disability, age, marital or familial status, public assistance status or any other legally protected status.