School Relations Representative – Omaha, NE

SUMMARY: The School Relations Representative is responsible for building and managing a portfolio of current and prospective school partners in Nebraska and Iowa to form and deepen relationships, book retreats, and ultimately further the mission of Youth Frontiers. The School Relations Representative works closely with the Director of School Relations on building school and community partnerships and supporting departmental planning.

POSITION CLASSIFICATION: 

• FLSA Exemption Status: Exempt
• Work Schedule: 12-month, Full-Time, M-F
• Location: Omaha, NE
• Basis of Pay: Salary
• Salary Range: $55,000-$65,000
• Department: School Relations

KEY ACCOUNTABILITIES & DUTIES: 

Lead Generation and Sales

• Focus personal outreach and opportunity development toward a portfolio of core client prospects in Nebraska and Iowa.
• Close new sales to meet individual goals developed in collaboration with the Director of School Relations.
• Execute daily on YF Sales Playbook and portfolio plans to achieve conversion results.
• Generate outbound sales outreach, and follow up on referrals and inbound leads.
• Follow up with marketing qualified leads.
• Host visitors at YF programs to cultivate interest.
• Collaborate with marketing on client communications planning and development. Provide ideas, feedback, and tactical support as requested. 
• Attend industry events and follow-up on leads generated
• Support and attend YF-hosted events to build new relationships and cultivate sales leads
• Work with the YF Omaha Advisory Council and cultivate relationships with YF champions in the Omaha area
• Travel as needed, including 2-4 visits each year to YF office in Minneapolis, MN

Sales Retention

• Maximize client retention by maintaining relationships through in-person meetings, phone/zoom calls, emails and other tactics established in YF Sales Playbook and portfolio plans.
• Connect with school partners in portfolio after every program to discuss client experience and gather feedback. Record findings in Salesforce and elevate intel to appropriate parties.
• Close rebook sales and new program sales to existing clients.

Client Database Population and Reporting

• Log all communications and activity in Salesforce
• Utilize client relationship management database correctly and consistently to ensure the platform remains as accurate and actionable as possible.
• Track personal progress towards weekly, monthly, and quarterly goals including call and email cadence, meetings booked, lead generation, and lead conversion rates.
• Review personal daily activity and productivity metrics.
• Contribute to weekly sales reporting and other sales reports as requested.
• Assist with annual data clean up projects as requested.

All positions at Youth Frontiers may perform other duties as assigned.

MINIMUM QUALIFICATIONS: 

• BA degree
• Experience with CRM databases and Google Workspace
• Strong communication and interpersonal skills, particularly the ability to network, build relationships, and work with a diverse group of individuals
• Strong verbal and written communication skills, organizational skills, and ability to meet deadlines and work as part of a team
• 3 years of experience in sales

PREFERRED QUALIFICATIONS: 

• Work experience in education or social services (3+ years)
• Sales experience in a non-profit organization
• Experience working with private and independent schools
• Salesforce experience

Youth Frontiers seeks to hire from a diverse pool of applicants and encourages people from all backgrounds to apply. Youth Frontiers will not discriminate against any employee or applicant for employment because of race, color, creed, religion, ancestry, national origin, sex, sexual orientation, disability, age, marital or familial status, public assistance status or any other legally protected status.